Getting started
AcornRetain installs in minutes — no engineering project. Here's the shape of it.
1. Connect your Stripe account
Create an AcornRetain account and connect Stripe. AcornRetain uses your existing Stripe coupons, prices, and plans to build offers — it never mints new billing objects.
2. Configure your cancel flow
In the dashboard, build a short survey and choose the offers you're willing to make: a discount, a pause, a plan change, or a trial extension. Set any cooldowns or caps that keep offers from being farmed.
3. Install the snippet
Add the AcornRetain snippet to your app and point your existing cancel button at it. When a customer clicks cancel, the flow opens in place — no redirect, no new page to build.
4. Go live and measure
Publish your flow. AcornRetain records each session, applies accepted offers to Stripe, and reports your save rate, outcomes, top cancel reasons, and estimated revenue saved.
Detailed setup guides live in your dashboard once you're signed up. Questions before then? Contact us.