Security

AcornRetain is a product of PerfSpot LLC. Here's how we protect your data and your customers' data.

We never handle card data

AcornRetain is not a payment processor. Card numbers and payment details stay with Stripe. We apply retention offers to subscriptions — we never see or store cardholder data.

Encrypted credentials

The Stripe credential you connect is stored encrypted at rest and used only to apply the offers and cancellations you configure.

HTTPS everywhere

All traffic to AcornRetain — the dashboard, the cancel flow, and our API — is served over HTTPS.

Least-privilege access

We request only the Stripe permissions the cancel flow needs: reading the subscription being cancelled and applying the outcome the subscriber accepts.

Error monitoring, not data mining

We use error telemetry to find and fix problems. Data you process about your own subscribers is handled as a processor, only to provide the service to you.

For how we collect and use data, see our Privacy Policy.